Refund, Return & Cancellation Policy

At UNROLLED, we strive to ensure that every product you receive meets our high-quality standards. Please read our policy carefully before making a purchase.

Returns & Exchanges

Conditions for Exchange (If Applicable)

If you have received an incorrect or defective item, you are eligible for an exchange under the following conditions:

• You must notify us within 48 hours of receiving the delivery.
• The item must be unused, unwashed, and in its original condition with all tags intact.
• You must provide unboxing video/photo evidence of the defect or incorrect item.

Refunds

No Refunds will be provided unless there is a fault strictly from our end AND we are unable to provide a replacement. In such rare cases where a refund is approved by our team, the amount will be credited back to your original payment method (via Razorpay) within 5-7 business days.

Cancellation Policy

Cancellations are only accepted if the order has not yet been processed or dispatched from our warehouse. Once the order status is changed to "Processing" or "Shipped", the order cannot be cancelled under any circumstances.